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Buyer guide ·

30/70 payment terms and quality inspection: protecting your order

How 30% deposit / 70% balance payment terms work in import orders, and the checkpoints (samples, pre-production approval, pre-shipment inspection) that protect buyers.

Most factory orders run on deposit-and-balance terms. Our standard is 30% deposit to confirm the order and 70% balance before goods are released for delivery. Here is why, and how quality checkpoints fit in.

Why a deposit?

The deposit lets the factory buy materials and book production for your order. Without it, custom or large orders do not get scheduled.

Checkpoints that protect you

  1. Written specification: dimensions, materials, finishes, packing and labelling agreed in writing on the quote.
  2. Sample or pre-production approval: approve a physical sample or production photos before mass production.
  3. In-line checks on longer runs.
  4. Pre-shipment inspection: quantities, appearance, function, measurements and packing checked against the specification before loading.
  5. Balance on release: the balance is due before goods are released for delivery, after inspection.

What to agree up front

  • Acceptable tolerances and defect levels
  • What happens if goods fail inspection (rework, replacement, credit)
  • Packing standard for the journey

Repeat buyers

Once a product and relationship are established, account terms can be discussed. Apply for a trade account.

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